1 hour ticket response
Timeliness is our major objective and that is why we have a team of competent technicians who are prepared to offer a prompt solution to any question that you may have. Just post your tech support ticket from your Online Control Panel and we’ll respond back to you within sixty minutes at the latest. In fact, we work hard and aim for a twenty–minute ticket response time.
An Outstanding Customer Service
We have a team of web hosting support technicians who are ready to answer all your inquiries anytime you are in need of support. Almost all our client support staff representatives have lots of years of experience in the Linux hosting sector, so you can always count on quick and in–depth answers to your inquiries.
An Easy–to–Navigate Help Center Section
To help you get a quick suggestion on how to use a particular service, we have incorporated a really user–friendly Help section in our Online Control Panel. You can search through a rich selection of web hosting account administration articles and website management articles, have a glimpse at the F.A.Q. section or watch our educational video tutorials.