Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You can find nearly all the answers to your questions in the user–friendly Help Center integrated into’s Online Control Panel. It features an extensive knowledgebase with regularly asked questions and exhaustive help articles prepared by our skilled tech support team.

  • Top quality support service
  • Tutorial Video Clips

  • For people who’d rather discover how to tackle a commonly encountered problem by watching a tutorial video clip, we’ve added a compilation of video tutorials to our Online Control Panel. All the training videos are very short and easy to grasp. They offer you step–by–step presentations of different web site administration activities.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24/7 technical support service and include a sixty–minute response guarantee. Our seasoned tech support engineers will be online for you 24 hours a day and will settle any issue that you may chance upon within maximum sixty minutes after the client support ticket submission. In the majority of cases, an answer will be provided to you in less than twenty minutes.